Order Cancellation Policy
Cancellation & Returns
This policy does not apply to the following goods, which are exempt from the right to cancel:
Any product purchased through E-bay Auction listings.
Any product purchased "on the premises", ie in store or at a show.
You can cancel your contract at any time up to 14 working days after the day of delivery providing the goods are unused, in the original packaging and are resalable. To do this, please e-mail us or write to us. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and your actions result in damage or deterioration, we will charge you for the reduction in value.
This cancellation policy does not affect your legal rights, for example, if goods are faulty or misdescribed.